Customer Stories

Here's what our customers are telling us about our service.

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Policy service
"We're brand new customers ... and I'm thrilled"
"I've dealt with Safeco for 30 years ..."
"Great service on a continuous basis ..."
"Friendly, professional, valuable information ..."
"I didn't have to wait ..."
"I'll be a Safeco customer as long as I need insurance ..."
"They like their jobs and you can tell it ..."
"Went out of her way to get proper answer ..."
Severe storm response
When bad weather hits, Safeco responds quickly. We're the only major insurer that proactively reaches out to customers to provide assistance and, if needed, start the claims process.
"We were hit by Gustav ..."
"Hit by remnants of the hurricane ..."
"A kind voice after all we've been through ..."
"This is who you're supposed to have ..."
"We want to make sure you and the property are OK."